This Privacy Policy explains how Gold Print processes personal data when users visit the website, enrol in courses, or communicate with us. It applies to the site and related course services operated under the Gold Print name.
We may collect identifying details, contact information, account credentials, course enrolment records, payment-related information where applicable, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. We also process information that users choose to submit in forms, assessments, or support requests.
We receive personal data directly from users when they register, make enquiries, enrol in courses, or communicate with us. We also collect certain data automatically through the website, including usage logs, cookie data, and device information. In some cases, we receive limited information from payment processors, hosting providers, analytics services, or other operational partners that support the site.
The site may use session cookies, persistent cookies, and similar technologies. These may support authentication, remember user preferences, maintain security, and measure site performance. Where analytics tools are used, they are intended to help us understand general site use and improve course delivery.
Users can usually control cookies through browser settings and, where available, site-level preference tools. Blocking some cookies may affect login, course access, or other site functions. Essential cookies are used where needed to keep the site secure and operational.
We use personal data to provide access to the site and courses, manage accounts, process enrolments, communicate with users, respond to enquiries, maintain security, monitor performance, improve content, and meet legal or administrative obligations. We may also use data to prevent fraud, misuse, or unauthorised access.
We may share personal data with service providers that support hosting, security, analytics, communications, payment processing, and course administration. These parties are expected to use the data only for the services they provide to us and to apply appropriate safeguards.
We may share personal data where disclosure is necessary to comply with legal obligations, enforce our terms, protect our rights, investigate misuse, or respond to lawful requests. We may also disclose information to establish, exercise, or defend legal claims.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To protect privacy and security, we may ask for information needed to verify a request before acting on it. We will respond within a reasonable period and in line with applicable legal requirements. If we cannot comply with part of a request, we will explain the reason where permitted.
We retain personal data for the period needed to provide the service, manage accounts, meet legal obligations, resolve disputes, and maintain security records. When data is no longer required, we delete it, anonymise it, or restrict it so it is no longer actively used, subject to any legal retention requirement.
If we make material changes, we will update the policy text on the site and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.
